Finding Postal and Business Solutions Drives Our Mission
The mission of Annex Brands, Inc., is to develop a global network of retail and commercially-located franchised establishments to provide complete shipping and business-services solutions for consumers and business alike. We accomplish this by offering packing and shipping services via air, land, and sea. Unlike carrier outlets in which there is only one choice for shipping, PostalAnnex offers customers a choice between UPS, FedEx, and the USPS. We believe offering you that choice means more options for you to select the one which fits your need the best. We also serve the consumer and small-office, home-office user with a variety of business services including private mailbox rental, notary service, high-speed copying in black & white and color, office supplies, faxing service, printing, key duplication, greeting cards, and assorted gift items, all in a convenient, service-oriented environment.
Who: PostalAnnex is one of seven brands owned by Annex Brands, Inc. The others are: Pak Mail, AIM Mail Center, Navis Pack & Ship, Handle With Care Packaging Store, Parcel Plus, and Sunshine Pack & Ship. Started in 1985 by Jack and Martha ("Marty") Lentz as Postal Annex, Inc., Annex Brands has become the nation's largest multi-carrier shipping franchise with over 820 locations throughout the U.S., Mexico, Canada, and Japan.
Annex Brands, Inc
7580 Metropolitan Dr., Suite 200
San Diego, CA 92108-4419
Start Up Date: Jack Lentz, CEO and Chairman, founded Postal Annex+, Inc. with his wife Martha ("Marty") in 1985 with three stores. The first PostalAnnex franchise was sold in December, 1986 in San Diego, California. In September, 2007, Postal Annex, Inc. changed its name to Annex Brands, Inc. to reflect its position as a multi-branded company. Each brand, including PostalAnnex, continues to operate under its original name.
Concept: The PostalAnnex brand is one of the nation's largest franchise networks of retail shipping and business services centers. Each location serves a growing customer base of home-based businesses, small and large businesses, and consumers, offering complete shipping options from shipping whole-house contents to overnight document delivery. In addition, PostalAnnex service centers offer convenience by providing many business and office services under one roof to get today’s to-do’s…done®.
Products and Services: PostalAnnex offers a diverse range of core business and communications services for industry and individuals. These include private mailbox rental, notary public service, high-speed copying in black & white and color, office supplies, faxing service, 4-color printing, key duplication, greeting cards, assorted gift items and more, all in a convenient, service-oriented environment.
Our core business is packing and shipping virtually all types of items, using materials and methods that have been developed, tested, and continuously kept up to date with changes in the industry. To provide peace of mind to our customers, we offer declared value coverage up to $50,000 against loss or damage, depending on the item. Our packaging professionals will choose from a variety of corrugated boxes, bubble packaging, foam packaging peanuts and other materials, knowing the carriers' requirements for packing and shipping for insurability.
With the Freight Shipping service, PostalAnnex can arrange transport of large and valuable items such as grandfather clocks, artwork and antiques. In addition, locations can provide shipping for awkwardly sized items such kayaks and automobile parts. No job is too unique for a PostalAnnex. PostalAnnex service centers are also UPS Authorized Shipping Outlets and FedEx Authorized Ship Centers, offering a wide variety of delivery options for shipments as large as a container of equipment or as small as a single document.
In addition, PostalAnnex is a full-service copy and print shop, providing high volume production with individual quality service. Stores can provide color and black & white copies with finishing services including binding, collating, folding, laminating and stapling for any copy job. Free pick-up and delivery are also provided for qualified jobs by participating locations.
PostalAnnex also provides full mailbox rental service with a variety of sizes to meet the needs of both individuals and small businesses. Each location has complete fax services to complement small offices or home office based businesses.
PostalAnnex has professional notaries that are available to offer experienced, confidential, and accurate service. There are professionals ready to quickly cut a new key and help select the right card or gift for many occasions.
Patrick F. Edd, CFE
Chief Executive Officer and President
Patrick has been with Annex Brands since March 1991, starting with the company as Director of Finance and Administration. Subsequently, he was named the Company's Chief Financial Officer (CFO).
In 2004, he was promoted to the position of President while retaining the title of CFO. In May, 2018, Patrick was promoted to Chief Executive Officer, retaining the positions of president and chief financial officer. His primary responsibilities include the day-to-day operational management of the company.
Patrick studied at San Diego State University, earning a Bachelor of Science degree in Business Administration as an Accounting Major. After college, he earned his certification to practice as a Certified Public Accountant (CPA) from the state of California (inactive).
Prior to his service at Annex Brands, Patrick spent four years with the international accounting firm of Touche Ross & Co. (currently known as Deloitte & Touche), primarily as a financial auditor, specializing in savings and loans, construction, broker dealers, mortgage banking, insurance and real estate.
After Touche Ross & Co., Patrick spent three years as CFO of one of its clients in the hospitality industry before joining Annex Brands.
Patrick is a member of Financial Executives International and in 2009 was awarded the designation of Certified Franchise Executive (CFE) by the International Franchise Association in recognition of his knowledge and experience in the franchising industry.
Patrick's community outreach includes currently serving as Chairperson for St Paul's Senior Services' Operating Board after having served several years in various volunteer capacities with the organization. St Paul's Senior Services (est. 1960 as a full-service, non-profit retirement community) provides homes and care in a non-denominational environment to generations of San Diego's senior citizens while addressing the varied social, physical, spiritual, ethnic, econonomic, and cultural needs of those served.
Sean P. Hilly, CFE
Executive Vice President
Sean has been with Annex Brands since November 1991, starting with the Company as a store manager. Subsequently, he was promoted to Vice President of Franchise Services.
In 2006, he was elevated to the position of Senior Vice President and in April, 2016 to his current position of Executive Vice President with responsibility for strategic planning, training, store buildouts, vendor relations and Franchisee support.
Sean studied at Carleton University in Ottawa, Canada, earning a Bachelor of Science degree in Biology and a minor in Psychology. Immediately after college, he spent two years as a professional cyclist before beginning his career in the industry as a manager of a retail mail and parcel center.
In 2008, the International Franchise Association awarded Sean the industry's designation as a Certified Franchise Executive (CFE) for his knowledge and experience in the franchising industry.
Ryan Heine, CFE
Senior Vice President of Franchising & Marketing
Ryan joined Annex Brands in 2002 in a franchise sales and development capacity, working with prospective owners seeking to join the franchise network.
Subsequently, Ryan was promoted to Franchise Development Manager in 2006, to Director of Franchising in 2007, to Executive Director in 2012, and in 2016 became a corporate officer with his promotion to Vice President of Franchising. In 2018 he was promoted to Senior Vice President of Franchising, and in 2020 added oversight in Marketing with his promotion to Senior Vice President of Franchising & Marketing.
Ryan's responsibilities are to develop and expand the franchise systems of Annex Brands, Inc. worldwide, both through internal unit growth and also in assisting in the evaluation of external acquisition opportunities as they present themselves. He also assists in overseeing the Real Estate & Leasing function.
Ryan studied at the University of California at San Diego, earning a Bachelor of Science degree in Philosophy. Prior to joining the Company, he worked in a career placement firm, assisting people transitioning from military service into positions with Fortune 500 firms.
In February, 2011, Ryan was awarded the designation of Certified Franchise Executive (CFE) from the International Franchise Association for his demonstration of knowledge and experience in the franchising industry. Ryan also has earned the prestigious rank of Eagle Scout from the Boy Scouts of America.
Mary Ann Canup
Senior Vice President of Franchise Compliance
Mary Ann has been with Annex Brands since 1993, having started in an administrative capacity and eventually rising to the position of Executive Coordinator.
In 2005, she was promoted to Director of Compliance, in November, 2012 to Executive Director of Compliance, and in June, 2015 became a corporate officer with her promotion to Vice President of Franchise Compliance. In November, 2019 she was promoted to her current title of Senior Vice President of Franchise Compliance.
Her duties include ensuring the Company's compliance with franchise investment laws, managing franchise registration renewals and updates, and coordinating franchise resale transactions.
In February, 2013, Mary Ann earned the designation of Certified Franchise Executive (CFE) as presented by the International Franchise Association for her knowledge and experience in the franchising industry.
Chris Kimball, CFE
Vice President of Real Estate & Leasing
Chris started with Annex Brands in 2007 as a Franchise Placement Specialist. In 2014, he was promoted to Director of Real Estate & Leasing, in 2018 to Executive Director of Real Estate & Leasing, and to his current position as Vice President of Real Estate & Leasing in November, 2020.
His latest promotion not only recognized his continued contributions but also the importance of the real estate support function by elevating it to a corporate officer level for the first time in the Company's history.
Chris oversees site development for new franchise locations, supports existing franchisees in lease negotiations and issues, and assists with franchise financing.
In 1998, he earned a Bachelor of Science degree in Marketing from Virginia Tech University. Chris also earned his California Real Estate Broker's License in 2015 (DRE #01883940). Prior to joining Annex Brands, he worked at another company in the shipping and business services industry, overseeing the launch of new corporate accounts for the franchise network.
Chris has been awarded the Certified Franchise Executive ("CFE") designation by the International Franchise Association, recognizing his knowledge and experience in the franchise industry. His service to the community includes volunteering as a youth soccer coach as well as involvement with the Special Olympics of San Diego.
TanaSue Carpenter, CFE, CPA
Vice President of Finance
TanaSue started at Annex Brands in June, 2012 as the Director of Accounting. In 2018, this native San Diegan was promoted to Executive Director of Finance & Controller.
Promoted again in November, 2020, she is now the Vice President of Finance. She is the first woman to hold this position in the Company's history.
TanaSue oversees the design, implementation, and supervision of all accounting functions and systems for Annex Brands. Her department assists both commercial and retail brands with franchise accounting, including the set-up of individual location financial systems and their reporting functions.
TanaSue earned a Bachelor of Science degree in Business Administration with an Accounting major from the University of Phoenix in June, 2003. Continuing her education, she earned a Master of Business Administration degree in 2006 from the same university.
In October 2015, TanaSue earned her license to practice as a Certified Public Accountant ("CPA") from the State of California. In February, 2017, TanaSue was awarded the designation of Certified Franchise Executive ("CFE") from the International Franchise Association in recognition of her knowledge and experience in the franchising industry.
Before joining Annex Brands, TanaSue held various positions in a quick-service franchise restaurant system including Training Manager and Area Manager. She also worked at a local real estate development firm in various accounting positions.