Frequently Asked Questions



Can you ship anything?
Almost, the only real exceptions are hazardous materials or items prohibited by law.


Do you offer insurance?
Of course, And if we do the packaging and shipping, your items are covered for both loss and damage.


Will you pick up my items for shipping?
We can. Ask for details at your local PostalAnnex+ service center.


I'm moving my business, can you help?
Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.


Can you tell me how many boxes I'll need?
Yes. Your local service center can provide you with a comprehensive, how-to moving guide. We can also provide the tools for the job: Tape, labels, foam or bubble wrap and, of course, plenty of boxes in all sizes.


Why rent a private mailbox?
There are many reasons, but two are convenience and security. Many PostalAnnex+ service centers offer 24-hour access, and with your permission, they'll accept package delivery, overnight letters, COD's and registered mail. A private mailbox is a great way to handle communications and materials you don't want others to see, like sensitive business matters or your kid's Christmas gift.


Can PostalAnnex+ become my home office?
We are your home office! Service centers offer everything you need: fax machines, mailing and shipping services, office supplies, even key-making. I ship some pretty delicate stuff. How do I know it will get there safely? Trust us. PostalAnnex+ staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.


What if we're talking about shipping Grandma's rocking chair 
or Junior's rock collection?
We'll pack both accordingly, with just one question: How fast do you want them there?


How do I find the closest PostalAnnex+ service center?
Or better yet, how do I open one of my own?
We'll you're in the right place. Just click on Store Locations for a complete listing of PostalAnnex+ centers around the country. Franchise Opportunities will tell you more about joining the PostalAnnex+ family and what you need to do next. We look forward to hearing from you soon, either as a customer or colleague.